information technology

don't worry, we'll show you how to fix that.

At YO! JAMES, our clients are our family - which is why we go above and beyond to ensure their IT Support needs have been satisfied. Whether it be training, workflow efficiency, mobile device configuration, macOS imaging + deployment, networking, software support, hands-on hardware support, machine optimization, or virus removal and cleanup - we've got you covered. We specialize in macOS + iOS , but we work with Windows PC too.
 

install / configure

email account setup
hardware (mac, pc, network)
mobile devices (iPhone, iPad, Android)
networking (support, optimization)
new gadget set-up
printers (local, networked)
software (mac, pc, mobile, tablet)
wearables
wi-fi (configure + secure)



imaging / deployment / management

jamf pro, jamf now
mac imaging + deployment
microsoft intune (mdm, mam)



protect

data backup, migration and restore (local + cloud)
malware, spyware and virus removal




support / training

mac + pc ecosystem / device support + training (including cloud services)
data recovery ($49 assessment fee + on-site rate if able to proceed)
diagnostics + troubleshooting
hardware support + training
mac + pc optimization
office 365, office 365 admin
software support + training
workflow efficiency





rates

remote $75/hr (one hour minimum)
on-site $95/hr (one hour minimum)