Don't worry, we'll show you how to fix that.

At Yo! James, our clients are our family - which is why we go above and beyond to ensure their IT Support needs have been satisfied.  Wether it be training, workflow efficiency, mobile device configuration, macOS imaging + deployment, networking, software support, hands-on hardware support, machine optimization, or virus removal and cleanup - we've got you covered.  We specialize in macOS + iOS , but we work with Windows PC too.

Additionally, Yo! James clients can get support for more urgent requests by phone, text or email.

IT Support Services

Install / Configure

  • Email account setup
  • Hardware (Mac / PC / Network)
  • Mac + PC
  • Mobile Phones / Tablets (iPhone, iPad, Android)
  • Networking (support + optimization)
  • New gadget set-up (in-home)
  • Printers (local / networked)
  • Software (PC / Mac / Mobile Phones / Tablets)
  • Wearables (Apple Watch)
  • Wi-Fi (configure + secure)

Imaging / Deployment / Management

  • AirWatch
  • JAMF Pro/Now
  • Mac imaging + deployment
  • Microsoft Intune

Protect

  • Data backup / migration / restore (local + cloud)
  • Malware / Spyware / Virus removal

Support / Training

  • Apple + PC ecosystem / device support + training (including iCloud services)
  • Data Recovery ($49 assessment fee + On-Site rate if able to proceed)
  • Diagnostics + Troubleshooting
  • Hardware Support + training
  • Mac + PC optimization
  • Office 365
  • Software support + training
  • Workflow efficiency

Rates

Remote
$75/hr (1 hour minimum)

On-Site
$95/hr (1 hour minimum)

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